Doing Simple Things Exceptionally Well: The JAG Glass Philosophy
At JAG Glass, we're not just about installing glass; we're building relationships, trust, and a better way of doing business.
We want to share the core principles that drive us and how I envision JAG Glass growing in the years to come.
Extreme Communication: The Cornerstone of Success
In the fast-paced world of construction, communication is paramount. Missed calls, delayed responses, and reactive problem-solving can lead to costly delays and frustration. That's why we've made extreme communication the cornerstone of our philosophy.
We believe in being proactive and readily available. Answering the phone, responding to emails promptly, and anticipating potential issues before they arise are all part of our DNA. We strive to be more than just responsive; we aim to be proactive partners who are genuinely invested in the success of your project.
Planning Ahead
We understand the importance of staying ahead of the curve. That's why we take a proactive approach to scheduling, engaging with our contractors before they need to reach out to us. We believe in regular check-ins and maintaining a constant flow of communication to ensure everyone is on the same page.
Much of our success to date comes from the amount of pre-job preparation our foremen go through. Before crews leaves our shop, we conduct a thorough review of the project to ensure everyone understands the tasks ahead.
Our new partners are genuinely surprised by how proactive we are. We hope to set the standard of communication and execution by which all others are measured.
Doing the Simple Things Exceptionally Well
We believe that success lies in consistently executing the fundamentals at a high level. This means:
Attention to Detail: We take pride in our workmanship, ensuring every installation meets the highest standards of quality and precision.
Reliability: We show up when we say we will and deliver on our promises.
Professionalism: We conduct ourselves with integrity and respect, treating every project and every client with the utmost care.
Cultivating a Culture of Excellence
Our commitment to excellence extends beyond our interactions with clients. We're building a company culture where every team member feels valued and empowered. We believe in:
Investing in our people: We provide ongoing training and development opportunities to ensure our team possesses the skills and knowledge to excel.
Fostering teamwork: We encourage collaboration and open communication within our team to create a supportive and productive work environment.
Leading by example: We hold ourselves to the same high standards we expect of our team members.
I am proud of the team we have built so far. This phase of growing JAG Glass has been difficult and incredibly rewarding. As we go forward, It is clear to me that we must maintain our founding principles to continue to be successful.
Thank You for being a part of our journey. Give us a call. We are always on the lookout for new partners.
